Find answers to the most common questions about your OnyxIQ account, credits, and billing below. If something is not covered here, email atul@onyxiq.in for a direct response.Documentation Index
Fetch the complete documentation index at: https://docs.onyxiq.in/llms.txt
Use this file to discover all available pages before exploring further.
Do credits expire?
Do credits expire?
No. Credits never expire — whether you earned them through a subscription plan or a one-time top-up purchase.
Can I use credits across all products?
Can I use credits across all products?
Yes. OnyxIQ uses a single unified credit balance that works across every product on the platform. You do not need separate credits for different tools.
What happens when credits run out?
What happens when credits run out?
Actions pause gracefully when your balance reaches zero. You will never receive surprise charges. Top up your balance or upgrade your plan to resume.
Can I get a refund?
Can I get a refund?
Yes. Unused credits are refundable within 7 days of purchase. Email atul@onyxiq.in with your account email and order reference to request a refund.
Is there a free tier?
Is there a free tier?
Yes. Every new account receives 100 free credits when you sign up — no credit card required.
Can I switch plans?
Can I switch plans?
Yes, you can upgrade or downgrade your subscription plan at any time. Any unused credits from your current plan roll over when you switch.
How do I reset my password?
How do I reset my password?
Use the forgot password flow at onyxiq.in/login. Enter your email address and you will receive a reset link.
How do I contact support?
How do I contact support?
Email atul@onyxiq.in. You get a direct response — there is no support ticket queue.
Which countries are supported?
Which countries are supported?
OnyxIQ is available globally. Regional pricing in INR is applied automatically for users in India — no manual selection needed.
What payment methods are accepted?
What payment methods are accepted?
OnyxIQ uses Lemon Squeezy for checkout, which accepts credit and debit cards. If you are in India, you may see additional local payment options at checkout.
